In Good Deal on Sony PlayStation 3 (Update) and Getting My PlayStation 3 $150 Rebate I talked about my purchase of a Sony PlayStation 3 game console/Blu-ray player. I took advantage of a Sony online offer of a $150 rebate on the $399 player for anyone who successfully applied for a new Sony PlayStation credit card prior to the expiration of the offer at midnight, December 31, 2008.
As I explained in the earlier posts, I had some trouble jumping through all the correct hoops to get the rebate. As can be told from the heavy volume of comments my earlier posts generated, a number of other people also had trouble jumping through all the right hoops in the right order and at the right time.
I ultimately managed to do the right things to get the Sony Rewards website, through which I bought the PS3, to grant me access to the form to be used to apply for the rebate. That was on December 19, 2008. Today (February 8, 2009) I finally got email indicating that my application for a rebate has been approved:
So I expect the $150 rebate to show up in my PlayStation Card account by the end of this week.
Glory, glory, hallelujah!
2 comments:
Yes! I am having the same problem trying to get my $150 rebate back. I have been getting the "run around" from Chase/Sony. I have been calling them since December to resolve the issue of getting my rebate back. No one there has a consistent story about what exactly the rebate is all about. I have established that there were multiple websites for the offer and someone dropped the ball on communicating the deal.
I bought my PSP 3 in mid December 08 following this link:
http://blogs.reuters.com/mediafile/2008/11/25/sony-offers-big-ps3-price-cut-if-you-can-get-the-credit/
It seemed pretty simple at the time. Apply for the Playstation Card, get approved, buy the PSP from Sony or the Authorized Dealer. I chose Amazon as the latter. There was never any clarification as to what constituted an Authorized Dealer.
All I had to do was make the purchase and as promised, the $150 rebate would show up in my next statement. Yeah right, 3 months later.
After calling a manager at Chase, they have informed me a letter was sent to me in regard to the rebate offer.
Maybe I will get that letter today. That could be interesting.
Anonymous,
You said:
Yes! I am having the same problem trying to get my $150 rebate back. I have been getting the "run around" from Chase/Sony. I have been calling them since December to resolve the issue of getting my rebate back. No one there has a consistent story about what exactly the rebate is all about. I have established that there were multiple websites for the offer and someone dropped the ball on communicating the deal.
I bought my PSP 3 in mid December 08 following this link:
http://blogs.reuters.com/mediafile/2008/11/25/sony-offers-big-ps3-price-cut-if-you-can-get-the-credit/
It seemed pretty simple at the time. Apply for the Playstation Card, get approved, buy the PSP from Sony or the Authorized Dealer. I chose Amazon as the latter. There was never any clarification as to what constituted an Authorized Dealer.
All I had to do was make the purchase and as promised, the $150 rebate would show up in my next statement. Yeah right, 3 months later.
After calling a manager at Chase, they have informed me a letter was sent to me in regard to the rebate offer.
Maybe I will get that letter today. That could be interesting.
I followed the link you gave and, yes, it seems to be one of the numerous ways that existed to find out about the $150 rebate online.
But there are two things that bother me about your comment:
(1) You say you bought a PSP, i.e., a PlayStation Portable. AFAIK, the rebate applied only to a PlayStation 3 -- a PS3, not a PSP. If you actually got a PS3, then you're OK on this score. But:
(2) You bought at Amazon.com. AFAIK, Amazon was not an "authorized dealer" for the rebate. Those were limited to Sony Rewards and SonyStyle -- unless you went to one of the bricks-and-mortar Sony Style stores, which aren't all that common.
I definitely agree that Sony and Chase Bank dropped the ball by making the whole process way too confusing and cumbersome to the max. Because of that, I think you and the many others who bought in good faith but may not have dotted all the I's and crossed all the T's ought to get a rebate anyway!
Post a Comment